Doorbell Cam Captures Postal Worker Kicking Puppy in the Face – Animalpond
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It happened in just a few seconds, but the impact will last a lot longer, especially for Bella and her family. A doorbell camera outside a home in Leeds recorded a heartbreaking moment when a Royal Mail postman kicked a small, friendly Cockapoo in the face. The clip quickly spread across social media, leaving many people stunned and furious.
Bella had darted outside through a window after hearing the gate open. Like she always did, she ran toward the visitor with her tail wagging. She was hoping to say hello. But instead of being greeted, she was met with a sharp kick to the face. Her yelp was immediate, and she backed away in fear.
Nikki Walker, Bella’s owner, hadn’t seen it happen. She was inside when she heard the sound. By the time she got outside, the postman was already trying to explain himself. He claimed he had just raised his leg to protect himself. But when Nikki checked the doorbell footage, the truth was hard to ignore. Bella hadn’t barked, growled, or lunged. She had only shown excitement.
The little dog ran back inside and curled up on the couch. She looked confused and hurt, no longer acting like the joyful dog her family knew so well. The moment quickly turned into something bigger. People weren’t just upset about what had happened to Bella—they were angry at how it was handled.
Royal Mail didn’t offer an apology. Instead, they told Nikki that mail delivery to her home would stop unless she installed a new fence. They offered £100 in compensation, but for Nikki and many others, it missed the point. The postman was removed from Bella’s delivery route, but no one could say if there were any further consequences.
Nikki’s daughter was especially shaken after watching the footage. Seeing their sweet dog treated that way was painful for the whole family. Online, the reaction was swift. People called for the postman to be fired, saying his actions were cruel and unnecessary.
Royal Mail responded by pointing out the high number of dog-related incidents their workers face every year. More than 2,200 postal workers were reportedly attacked by dogs in the last year alone. They emphasized how important it is for dogs to be secured during deliveries.
But in Bella’s case, many believe this wasn’t about safety. It was a misjudgment—one that didn’t match the situation. Bella didn’t look threatening. She looked happy. And that’s what made it so hard to watch.
Nikki admitted Bella shouldn’t have been able to get outside. But a mistake like that, she said, doesn’t make what happened okay. There were other ways to handle it. A warning, a quick step back, even calling out for help—any of those would’ve been more reasonable.
The moment caught on camera shows how quickly things can go wrong. It also reminds us that kindness matters, even in stressful situations. Bella is doing better now, slowly getting back to her usual self. But her family will never forget the way that day unfolded—and neither will the people who saw it.
As you can see in the video below, people are divided on whether the mailman was right or wrong. What do you think? Please share your opinion in our comment section.
